Security & Privacy
Your data protected, without compromise
Kayro was built from the start with security and privacy as fundamental pillars. See how we protect your information.
Security
Network Security
- Infrastructure hosted by leading providers (Amazon AWS)
- Virtual Private Cloud (VPC) protecting the network perimeter
- Firewalls with static and dynamic protections
- Regular vulnerability checks
Enterprise Requirements
- Audit records of all activities and alerts in production systems
- Single sign-on (SSO) to strengthen access control
- Role-based access control (RBAC)
Independent Assessments
- Regular penetration testing procedures
- Continuous testing and improvement of defenses
- Anticipating potential threats to maintain customer trust
Privacy
No Training on Your Data
- Proprietary data is never used to train generative AI models
- Industry best practices to keep information secure
- Conversation data is not shared between organizations
Data Governance
- Proprietary data is 100% private and used exclusively by your company
- Isolation by organization with Row-Level Security (RLS)
- Auditable access to all processed data
Protection and Encryption
- Cryptographic controls when processing and storing data
- Web traffic encrypted in transit using TLS v1.2+
- Encryption at rest with AES-256
AI Under Your Control
Hallucination Controls
Control mechanisms ensure that all low-confidence AI suggestions require human validation before they are presented to the end user.
Audit and Inspection
Kayro provides tools that help customers understand the reasoning behind AI agents’ responses, enabling them to identify errors and inaccuracies in near real time.
AI Under Your Control
You define the rules, limits and behavior of the agents. No action is taken outside the scope configured by your organization.